Triage

import { choice, inbox, noul, run, setState, tag, triage } from "pult"

export const reports = inbox("reports", {
  states: ["open", "actioned", "dismissed"],
  // ...
  triage: triage({
    instructions:
      "Users report comments on our code hosting platform. " +
      "Judge the reported comment itself.",
    questions: {
      valid: noul(
        "Does `body` break the rules: spam, scams, harassment or porn?",
      ),
      category: choice(
        {
          spam: "Advertising, scams or links that try to sell something",
          harassment: "Insults or attacks aimed at people",
          fine: "Nothing wrong with it",
        },
        "What is wrong with `body`?",
      ),
    },
    rules: [
      {
        name: "Dismiss reports on harmless comments",
        when: (a) => a.valid < 0.1,
        then: setState("dismissed"),
      },
      {
        name: "Hide obvious spam",
        live: true,
        when: (a) =>
          a.category === "spam" && a.valid > 0.95 && a.confidence > 0.9,
        then: [run(message.actions.hide), tag("spam")],
      },
    ],
  }),
})